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The following contact information below is for new host families and au pairs.
If you are currently enrolled in the program, click here.
Au Pair in America
1 High Ridge Park
Stamford, CT 06905
Au Pair in America
37 Queen's Gate
Contact Information for: Current Host Families and Current Au Pairs
We are open 9:00am - 5pm EST Monday through Friday
24/7 Emergency Contacts are available for all our current host families and au pairs.
In most cases, your local community counselor will be able to answer your questions; however, you may find that you need assistance from staff in the Stamford, CT, office for answers about the following topics:
For all host family registration questions, including procedures, requirements, renewals and missing documents, please contact:
Toll free: (800) 928-7247, ext. 5044
Fax: (203) 399 5244
Note: Your renewal application is automatically sent 4 months prior to your family's renewal date. For more information about application procedures, visit the How to Apply section of this website.
For all billing questions, please contact the appropriate coordinator below. All phone number extensions should be preceded by the Au Pair in America toll free number: (800) 928-7247.
A guide to help you interview and choose your au pair was sent to you upon receipt of your host family application.
If your family has chosen the web as your primary means of communication, you will be able to login an browse applications, initiate contact, release au pair applications and report a match online.
Login to your Account
Your Host Family Login ID: The letters "HF" followed by your 5-digit Host Family ID number. Your Password: The host mother's last name.
If the application does not include a host mother, the host father's last name should be used.
View general information about Au Pairs Available Now.
Contact the coordinator by the host family state for:
All phone number extensions should be preceded by the Au Pair in America toll free number: (800) 928-7247.
For general information about the SHARE matching website, please call (800) 928-7247.
Please note that match confirmation letters and orientation packets are sent to host families within a week of confirming a match with the Connecticut office.
For questions related to your au pair's arrival, please contact the appropriate coordinator below. All phone number extensions should be preceded by the Au Pair in America toll free number: (800) 928-7247.
Please contact the appropriate coordinator below to update your host family information or extension information:
Regional Program Managers supervise community counselors by regions. If you have any questions or issues that cannot be solved by your community counselor, please contact the appropriate Regional Program Manager below. All phone number extensions should be preceded by the Au Pair in America toll free number: (800) 928-7247.
In most cases, your community counselor will be able to answer your questions. However, the following staff contacts in the Stamford, CT, office are available to you as well.
Learn about becoming a host family and view au pairs with no obligation.
Password must be at least 8 characters including letters and numbers.
Yes, please contact me at the number I have provided regarding additional information about Au Pair in America. We respect your privacy and will not sell your contact or personal information.
Find the perfect fit for your family!
Give us a call 800.928.7247
Au Pair in America, 1 High Ridge Park,
Stamford, CT 06905
(800) 928-7247 direct - (203) 399-5161
Au Pair in America, 37 Queen's Gate,
London SW7 5HR
+44 (0) 20 7581 7322