Resources for Current Au Pairs

For Au Pairs

Travel and Flights

How to Request Your Flight Home

Step 1: Download a Flight Request Form

Click on Return Flight Forms, then Flight Request Form for All Countries and save it on your PC.
This file is a PDF document that allows you to type-in your departure details.

Step 2: Choose your departure date

Click on Departure Dates to select one of the available departure dates.
This date must be no more than 30 days after your program end date.
If you select a departure date before your program end date, you must submit a waiver form signed by your host family along with your flight request form. You can get this form from your counselor.

Step 3: Choose your Departure City, Destination City and find the flight supplement fees

Click on Return Flight Forms, then, Supplemental Flight Fees and click on your Home Region to select your Departure and Destination Cities. If the cities you select have a supplement fee, be sure to indicate those amounts on your Flight Request Form.
If your departure city has an asterisk (*) or if it’s not posted, contact aptravel@aifs.com to get the supplement fee information

Year2 au pairs: If you successfully complete a 12 month extension, you don’t need to pay any flight supplements; however, you will still need to get travel month insurance.

Step 4: Check if you need Travel Month Insurance

Refer to your flight letter to see if you need to purchase travel month Insurance if you plan to leave during your travel month.
For all other au pairs, your insurance provides coverage during your travel month and will extend all your current medical benefits. (It is a government regulation that you must have insurance coverage during your entire stay in the USA, including your travel month.) If you have private insurance that will cover the travel month period, you will need to provide the proof when you send in your flight request form and/or flight supplement fees.
The Travel Month Insurance fee is $110 ($120 beginning in January 2012) and must be paid by money order. NO CASH!

Step 5: Submit your Flight Request Form

Fill out the Flight Request Form and save it on your PC and email it to aptravel@aifs.com and write your Au Pair ID on the subject line of the email. (Example: B1232 Flight Request Form.) Do not send the form by mail.
You will receive a letter confirming that we received your Flight Request Form. If you don’t receive this confirmation letter within two weeks of sending your request, please contact Stefanie Mulé immediately at smulé@aifs.com.
If you need to send us a payment (supplement fee, travel month insurance fee, late fee, etc.), refer to step 6.

Step 6: Submit your Payment

Send your payment by money order only. DO NOT SEND CASH OR PERSONAL CHECKS! (You can buy a money order for the total amount from a post office, bank or check cashing firm.)
Put your name, Au Pair ID and email address on the money order. We will process your Flight Request only after we have received your payment.
Your payment must be postmarked no later than your deadline date. If it is postmarked later, you will be charged a late fee. Please refer to the Important Flight Information for late penalties.

Step 7: Send your New Home Address

Send this form only if the address in your home Country has changed during the time you have been in the US.
Click on Return Flight Forms, then Change of Home Address Form. Download the form; fill it out with your updated Information and save it on your PC. Then, email it to info@aupairamerica.co.uk

Your Flight Itinerary

After we receive your flight request form, supplement fees and travel month insurance if applicable, you will then receive an emailed flight confirmation no later than 4-5 weeks prior to departure.

IMPORTANT FLIGHT INFORMATION

It is important that you check your airline’s website for updated information on flight service issues such as baggage allowances, fees and onboard meals. You may be required to pay additional fees, and it is your responsibility to check with your airline carrier for this information. Au Pair in America cannot be held responsible for any additional airline service charges including domestic and international baggage fees and onboard meals.
Au Pair in America will make every effort to get a flight for you on one of the available departure dates. If we cannot accommodate you on one of the offered departure dates, we will be in touch with you to find an alternative departure date. Some airlines impose a weekend surcharge fee which you will be responsible for if you need to travel between Thursday and Sunday.
If you decide to make your own travel arrangements to return home, it will be at your own cost. Au Pair in America does not reimburse any flight related expenses.
You must fly back to your home country. Au Pair in America will not fly you somewhere other than your home country.
If you have definite plans to change your visa status, please let us know and do not request a return flight home at this time. If your visa change application is denied, you’ll be able to request a flight at that time.
If your Flight Request Form is received after the deadline date, you will be charged a $100 late fee. It is important to return your flight request form as soon as possible. No flight will be booked without a Flight Request Form and flight supplement payment (if applicable). If your flight request form and/or supplement payment is received two weeks or more after the deadline date, you will be required to pay an additional $100 late fee, for a total of $200 in late fee penalties.
An additional fee may be imposed if airlines increase fuel surcharges or levy increased taxes after January 1, 2012.
Direct Flights are not guaranteed. They are subject to availability.

CHANGES OR CANCELLATIONS

Please make sure you plan carefully before selecting a departure date.
No changes will be made by Au Pair in America, unless there is an emergency that prevents you from taking your requested flight home.
If you need to make any changes to your flight request form once the Stamford office has received it, you will be required to pay a $100 fee, in addition to any airline cancellation/change fees and any increased ticket costs. Au pairs may not make changes to their flights on their own.
If you need to cancel a requested flight, you will need to pay a cancellation fee, set by the airline.
Please note that no changes will be permitted less than 2 weeks from the departure date.
If you have any questions about your return flight, please contact Stefanie Mulé at smulé@aifs.com.

COMPLETION BONUS

Bonus eligibility depends on the initial agreement you made when you signed up for the Program.
Your completion bonus will be sent to you approximately 4 weeks before the end of your year as long as you have fulfilled your education requirement.
Remember that if you make your own travel arrangements to go home, you must send a copy of your boarding pass to the London office (once you return home) in order to receive your completion bonus.
If you are changing your visa status, you must provide proof of a visa status change to the Stamford office in order to release your completion bonus.
If you have additional questions about your completion bonus, please contact Adriana Lucero at alucero@aifs.com or at extension 5028.