The community counselor (CC) interviews potential host families to evaluate their appropriateness for the Au Pair in America program. The community counselor assists host families with the selection of their au pair, has responsibility for a cluster, and generally facilitates the host family/au pair relationship.
The community counselor is also responsible for ensuring adherence to program regulations established by the State Department. The community counselor reports to an assigned regional program manager. Regional representatives assist in training new counselors and work with them to market the program and provide support in customer service issues. Responsibilities include:
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